After registration, you can submit a ticket on our forum to get support from us. Theme support is offered to verified customers by forum only.
Our working time is 8.00 AM - 5.30 PM, Monday to Friday (GMT+7). In some cases, the waiting time can be extended to 48 hours. Support requests sent during weekends or public holidays will be processed next Monday or the next working day.
Our Support System period is 6 months from the purchase date.During those 6 months, our support team is available to provide item support services for all of the customer's issues.
We do support all the features or problems that belong to our theme. We are not able to provide support for code customization or other third-party plugins. If you need any minor customize we suggest you hire WordPress developers or contact us for more detailed information's about it.